Shipping & Delivery

Free 2-Day Delivery or Faster on $49+
With "FREE 2-DAY DELIVERY or faster on $49+," you receive free shipping on all orders to the continental United States from any of our sites, if your order includes at least $49 of merchandise (excluding gift-wrap and taxes).

  • For orders less than $49, we charge a flat rate shipping fee of $7.99.
  • Free shipping excludes Alaska, Hawaii, U.S. Territories, and international destinations.
  • See below for "Delivery Speed" and "Where We Ship" for additional details and restrictions.

NOTE: our 365-day return policy does not apply to pet medications fulfilled by VetSource Pharmacy or orders shipped to international addresses.
Overnight Delivery Coverage
New York, San Francisco, and Los Angeles Metropolitan Areas

The zip codes below are eligible for free overnight shipping on orders of $49 or more in the New York, San Francisco, and Los Angeles metropolitan areas.  Please note that certain exclusions and conditions apply to overnight shipping: your order must be placed by the applicable order cutoff time, delivery on Sunday is limited to certain zip codes in New York City, there is no delivery available on major holidays, and it does not apply to items shipped directly from the manufacturer or to Extra Mile items.

Please refer to order cutoff times and their corresponding delivery dates on product detail pages and in your shopping cart to learn if overnight shipping applies to items in your order.  

NEW YORK METROPOLITAN AREA

Connecticut

06404, 06440, 06468, 06470, 06482, 06484, 06491, 06497, 06601, 06602, 06604, 06605, 06606, 06607, 06608, 06610, 06611, 06612, 06614, 06615, 06650, 06673, 06699, 06784, 06801, 06804, 06807, 06810, 06811, 06812, 06813, 06814, 06816, 06817, 06820, 06824, 06825, 06828, 06829, 06830, 06831, 06832, 06836, 06838, 06840, 06842, 06850, 06851, 06852, 06853, 06854, 06855, 06856, 06857, 06858, 06859, 06860, 06870, 06875, 06876, 06877, 06878, 06879, 06880, 06881, 06883, 06888, 06889, 06890, 06896, 06897, 06901, 06902, 06903, 06904, 06905, 06906, 06907, 06910, 06911, 06912, 06913, 06914, 06920, 06921, 06922, 06925, 06926, 06927, 06928

New Jersey
07001, 07002, 07003, 07004, 07005, 07006, 07007, 07008, 07009, 07010, 07011, 07012, 07013, 07014, 07015, 07016, 07017, 07018, 07019, 07020, 07021, 07022, 07023, 07024, 07026, 07027, 07028, 07029, 07030, 07031, 07032, 07033, 07034, 07035, 07036, 07039, 07040, 07041, 07042, 07043, 07044, 07045, 07046, 07047, 07050, 07051, 07052, 07054, 07055, 07057, 07058, 07059, 07060, 07061, 07062, 07063, 07064, 07065, 07066, 07067, 07068, 07069, 07070, 07071, 07072, 07073, 07074, 07075, 07076, 07077, 07078, 07079, 07080, 07081, 07082, 07083, 07086, 07087, 07088, 07090, 07091, 07092, 07093, 07094, 07095, 07096, 07097, 07099, 07101, 07102, 07103, 07104, 07105, 07106, 07107, 07108, 07109, 07110, 07111, 07112, 07114, 07175, 07182, 07184, 07188, 07189, 07191, 07192, 07193, 07195, 07198, 07199, 07201, 07202, 07203, 07204, 07205, 07206, 07207, 07208, 07302, 07303, 07304, 07305, 07306, 07307, 07308, 07309, 07310, 07311, 07395, 07399, 07401, 07403, 07405, 07407, 07410, 07416, 07417, 07418, 07419, 07420, 07421, 07422, 07423, 07424, 07428, 07430, 07432, 07435, 07436, 07438, 07439, 07440, 07442, 07444, 07446, 07450, 07451, 07452, 07456, 07457, 07458, 07460, 07461, 07462, 07463, 07465, 07470, 07474, 07480, 07481, 07495, 07501, 07502, 07503, 07504, 07505, 07506, 07507, 07508, 07509, 07510, 07511, 07512, 07513, 07514, 07522, 07524, 07533, 07538, 07543, 07544, 07601, 07602, 07603, 07604, 07605, 07606, 07607, 07608, 07620, 07621, 07624, 07626, 07627, 07628, 07630, 07631, 07632, 07640, 07641, 07642, 07643, 07644, 07645, 07646, 07647, 07648, 07649, 07650, 07652, 07653, 07656, 07657, 07660, 07661, 07662, 07663, 07666, 07670, 07675, 07676, 07677, 07699, 07701, 07702, 07703, 07704, 07709, 07710, 07711, 07712, 07715, 07716, 07717, 07718, 07719, 07720, 07721, 07722, 07723, 07724, 07726, 07727, 07728, 07730, 07731, 07732, 07733, 07734, 07735, 07737, 07738, 07739, 07740, 07746, 07747, 07748, 07750, 07751, 07752, 07753, 07754, 07755, 07756, 07757, 07758, 07760, 07762, 07763, 07764, 07765, 07799, 07801, 07802, 07803, 07806, 07821, 07822, 07826, 07827, 07828, 07830, 07834, 07836, 07837, 07839, 07842, 07843, 07845, 07847, 07848, 07849, 07850, 07851, 07852, 07853, 07855, 07856, 07857, 07860, 07866, 07869, 07870, 07871, 07874, 07875, 07876, 07877, 07878, 07879, 07881, 07885, 07890, 07901, 07902, 07920, 07921, 07922, 07924, 07926, 07927, 07928, 07930, 07931, 07932, 07933, 07934, 07935, 07936, 07938, 07939, 07940, 07945, 07946, 07950, 07960, 07961, 07962, 07963, 07970, 07974, 07976, 07977, 07978, 07979, 07980, 07981, 07983, 07999, 08005, 08006, 08008, 08050, 08087, 08092, 08501, 08502, 08504, 08510, 08512, 08514, 08526, 08527, 08528, 08530, 08533, 08535, 08536, 08551, 08553, 08555, 08556, 08557, 08558, 08559, 08701, 08720, 08721, 08722, 08723, 08724, 08730, 08731, 08732, 08733, 08734, 08735, 08736, 08738, 08739, 08740, 08741, 08742, 08750, 08751, 08752, 08753, 08754, 08755, 08756, 08757, 08758, 08759, 08801, 08802, 08803, 08804, 08805, 08807, 08809, 08810, 08812, 08816, 08817, 08818, 08820, 08821, 08822, 08823, 08824, 08825, 08826, 08827, 08828, 08829, 08830, 08831, 08832, 08833, 08834, 08835, 08836, 08837, 08840, 08844, 08846, 08848, 08850, 08852, 08853, 08854, 08855, 08857, 08858, 08859, 08861, 08862, 08863, 08867, 08868, 08869, 08870, 08871, 08872, 08873, 08875, 08876, 08879, 08880, 08882, 08884, 08885, 08887, 08888, 08889, 08890, 08899, 08901, 08902, 08903, 08904, 08905, 08906, 08922, 08933, 08988, 08989


New York
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10257, 10258, 10259, 10260, 10261, 10265, 10268, 10269, 10270, 10271, 10272, 10273, 10274, 10275, 10276, 10277, 10278, 10279, 10280, 10281, 10282, 10285, 10286, 10292, 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10311, 10312, 10313, 10314, 10451, 10452, 10453, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10461, 10462, 10463, 10464, 10465, 10466, 10467, 10468, 10469, 10470, 10471, 10472, 10473, 10474, 10475, 10499, 10501, 10502, 10503, 10504, 10505, 10506, 10507, 10509, 10510, 10511, 10512, 10514, 10516, 10517, 10518, 10519, 10520, 10521, 10522, 10523, 10524, 10526, 10527, 10528, 10530, 10532, 10533, 10535, 10536, 10537, 10538, 10540, 10541, 10542, 10543, 10545, 10546, 10547, 10548, 10549, 10550, 10551, 10552, 10553, 10557, 10558, 10560, 10562, 10566, 10567, 10570, 10571, 10572, 10573, 10576, 10577, 10578, 10579, 10580, 10583, 10587, 10588, 10589, 10590, 10591, 10594, 10595, 10596, 10597, 10598, 10601, 10602, 10603, 10604, 10605, 10606, 10607, 10610, 10701, 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Pennsylvania
18324, 18328, 18336, 18337, 18340, 18371, 18373, 18425, 18426, 18428, 18435, 18451, 18457, 18458, 18464

SAN FRANCISCO METROPOLITAN AREA
94501, 94502, 94536, 94537, 94538, 94539, 94540, 94541, 94542, 94543, 94544, 94545, 94546, 94550, 94551, 94552, 94555, 94557, 94560, 94566, 94568, 94577, 94578, 94579, 94580, 94586, 94587, 94588, 94601, 94602, 94603, 94604, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94613, 94614, 94615, 94617, 94618, 94619, 94620, 94621, 94622, 94623, 94624, 94625, 94649, 94659, 94660, 94661, 94662, 94666, 94701, 94702, 94703, 94704, 94705, 94706, 94707, 94708, 94709, 94710, 94712, 94720, 94505, 94506, 94507, 94509, 94511, 94513, 94514, 94516, 94517, 94518, 94519, 94520, 94521, 94522, 94523, 94524, 94525, 94526, 94527, 94528, 94529, 94530, 94531, 94547, 94548, 94549, 94553, 94556, 94561, 94563, 94564, 94565, 94569, 94570, 94572, 94575, 94582, 94583, 94595, 94596, 94597, 94598, 94801, 94802, 94803, 94804, 94805, 94806, 94807, 94808, 94820, 94850, 95422, 95423, 95424, 95426, 95435, 95443, 95451, 95453, 95457, 95458, 95461, 95464, 95467, 95485, 95493, 94901, 94903, 94904, 94912, 94913, 94914, 94915, 94920, 94924, 94925, 94929, 94930, 94933, 94937, 94938, 94939, 94940, 94941, 94942, 94945, 94946, 94947, 94948, 94949, 94950, 94956, 94957, 94960, 94963, 94964, 94965, 94966, 94970, 94971, 94973, 94974, 94976, 94977, 94978, 94979, 94998, 95410, 95415, 95417, 95418, 95420, 95427, 95428, 95429, 95432, 95437, 95445, 95449, 95454, 95456, 95459, 95460, 95463, 95466, 95468, 95469, 95470, 95481, 95482, 95488, 95490, 95494, 95585, 95587, 94503, 94508, 94515, 94558, 94559, 94562, 94567, 94573, 94574, 94576, 94581, 94599, 95023, 95024, 95043, 95045, 95075, 94101, 94102, 94103, 94104, 94105, 94106, 94107, 94108, 94109, 94110, 94111, 94112, 94114, 94115, 94116, 94117, 94118, 94119, 94120, 94121, 94122, 94123, 94124, 94125, 94126, 94127, 94129, 94130, 94131, 94132, 94133, 94134, 94135, 94136, 94137, 94138, 94139, 94140, 94141, 94142, 94143, 94144, 94145, 94146, 94147, 94150, 94151, 94152, 94153, 94154, 94155, 94156, 94158, 94159, 94160, 94161, 94162, 94163, 94164, 94171, 94172, 94175, 94177, 94188, 94199, 94002, 94005, 94010, 94011, 94013, 94014, 94015, 94016, 94017, 94018, 94019, 94020, 94021, 94025, 94026, 94027, 94028, 94030, 94037, 94038, 94044, 94060, 94061, 94062, 94063, 94064, 94065, 94066, 94070, 94074, 94080, 94083, 94128, 94401, 94402, 94403, 94404, 94497, 94022, 94023, 94024, 94035, 94039, 94040, 94041, 94042, 94043, 94085, 94086, 94087, 94088, 94089, 94301, 94302, 94303, 94304, 94305, 94306, 94309, 95002, 95008, 95009, 95011, 95013, 95014, 95015, 95020, 95021, 95026, 95030, 95031, 95032, 95035, 95036, 95037, 95038, 95042, 95044, 95046, 95050, 95051, 95052, 95053, 95054, 95055, 95056, 95070, 95071, 95101, 95103, 95106, 95108, 95109, 95110, 95111, 95112, 95113, 95115, 95116, 95117, 95118, 95119, 95120, 95121, 95122, 95123, 95124, 95125, 95126, 95127, 95128, 95129, 95130, 95131, 95132, 95133, 95134, 95135, 95136, 95138, 95139, 95140, 95141, 95148, 95150, 95151, 95152, 95153, 95154, 95155, 95156, 95157, 95158, 95159, 95160, 95161, 95164, 95170, 95172, 95173, 95190, 95191, 95192, 95193, 95194, 95196, 95001, 95003, 95005, 95006, 95007, 95010, 95017, 95018, 95019, 95033, 95041, 95060, 95061, 95062, 95063, 95064, 95065, 95066, 95067, 95073, 95076, 95077, 94510, 94512, 94533, 94534, 94535, 94571, 94585, 94589, 94590, 94591, 94592, 95620, 95625, 95687, 95688, 95696, 94922, 94923, 94926, 94927, 94928, 94931, 94951, 94952, 94953, 94954, 94955, 94972, 94975, 94999, 95401, 95402, 95403, 95404, 95405, 95406, 95407, 95409, 95412, 95416, 95419, 95421, 95425, 95430, 95431, 95433, 95436, 95439, 95441, 95442, 95444, 95446, 95448, 95450, 95452, 95462, 95465, 95471, 95472, 95473, 95476, 95480, 95486, 95487, 95492, 95497

LOS ANGELES METROPOLITAN AREA
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92846, 92850, 92856, 92857, 92859, 92860, 92861, 92862, 92863, 92864, 92865, 92866, 92867, 92868, 92869, 92870, 92871, 92877, 92878, 92879, 92880, 92881, 92882, 92883, 92885, 92886, 92887, 92899, 93001, 93002, 93003, 93004, 93005, 93006, 93007, 93009, 93010, 93011, 93012, 93015, 93016, 93020, 93021, 93022, 93023, 93024, 93030, 93031, 93032, 93033, 93034, 93035, 93036, 93040, 93041, 93042, 93043, 93044, 93060, 93061, 93062, 93063, 93064, 93065, 93066, 93094, 93099, 93510, 93513, 93514, 93515, 93522, 93526, 93530, 93532, 93534, 93535, 93536, 93539, 93542, 93543, 93544, 93545, 93549, 93550, 93551, 93552, 93553, 93558, 93562, 93563, 93584, 93586, 93590, 93591, 93592, 93599

International Shipping
We're pleased to now ship to more than 65 countries.

Products eligible for international shipping may vary depending on the delivery address for your order. To shop for items that are eligible for international shipping, use the "Ships Global" filter on the left side of our product pages, and add items to your cart. Or look for this icon next to eligible items: SHIPS GLOBAL. Note: International Shipping currently is available on our desktop and mobile optimized websites, not yet on our mobile apps.

At checkout, once you have entered a valid international shipping address, the shopping cart will update with shipping cost, delivery estimate and Import Fees Deposit.

Note that prices are shown and charged in U.S. dollars.

If you add an item to your cart which is not eligible for international shipping, you will be prompted to remove the item before proceeding through checkout.

Shipping rates will vary based on order size, weight, and destination. Shipping cost for your order will be calculated at checkout. Oversized or bulky items may need to be separated into multiple shipments. Estimated delivery times will also be provided at checkout.

Your packages may be subject to the customs fees and import duties of the country to which your order ships. Learn more.
Delivery Speed
   
  • "2-DAY DELIVERY or faster" does not apply to:
  •     -  Certain items marked "extra-mile," "local delivery" or "ships from the manufacturer."
        -  Shipping to certain rural ZIP codes, Alaska, Hawaii, U.S. Territories, APO/FPO, and international addresses.

  • You must order by 6 p.m. in the time zone of your order's destination for 2-day shipping to apply.
  • No delivery on Sundays or major holidays.
  • Orders placed on Friday, Saturday, or over a major holiday may take longer than 2 days to arrive.
  • Prescription pet products arrive 2 days after prescriptions are approved by VetSource. Any issues with prescription approvals could delay delivery times.
  • We are not responsible for delays caused by the carriers which may also delay delivery times.
  • Estimated delivery times will be noted directly on the product detail page, in your shopping cart at the time of your order and in your order confirmation email. Actual delivery times are subject to change.
  • The following may result in delayed shipping or delivery:

  •      -  Incorrect shipping address
         -  Shipping address does not match billing address
         -  Payment delay or issue
         -  Canceling items, combining orders or changing your shipping address
         -  Orders held because they contain a large quantity of a single item that would cause inventory depletion
         -  UPS failure to deliver (e.g. severe weather conditions)
         -  Customs clearance procedures
Where We Ship
  • We ship to U.S. delivery addresses in the 50 states.
  • We also ship to Alaska, Hawaii, U.S. Territories and APO/FPO addresses when they have a U.S. ZIP code, however, additional shipping charges will apply, and delivery may take longer. Get shipping options and delivery estimates at checkout.
  • We ship to over 65 international countries. Learn more.
  • We do not ship to P.O. boxes in the continental U.S. However, we do ship to P.O. boxes in Alaska, Hawaii, U.S. Territories, and to APO/FPO addresses.
Tracking Your Order